Frequently Asked Questions

As always, if you have any questions that are not listed here, please do not hesitate to contact us!
An individual booking an appointment on a calendar.


How do I book an appointment?

Simple. You can click "book now" on this website and book a time convenient for you, call us at (647-243-1411) or email us at ( We don't need doctor's referral or even a diagnosis.

Do you offer walk in appointments? 

Please do not walk in. We work with appointments only. Please book an appointment ahead of time or contact us in advance so we can meet uninterrupted.

Do you offer in-person or virtual counselling ?

We offer both! We try to provide services that would meet your needs - be it in-person, over the phone, or through video. You can choose whatever modality works for you or even any combination.

In person sessions, are offered at our office located on 1200 Markham Rd, Suite 306-C, Scarborough, ON M1H 3C3.

An individual checking insurance coverage.

Insurance & Billing

Are your services covered by insurance?

Yes! While our services are covered by most extended health coverage plans/benefit plans, we highly encourage you to contact your insurance provider to ensure that they cover services provided by a registered social worker.

We do not need referrals from doctors, other health professionals, or your insurance provider nor do we need your health card or other documents. However, if you have medical records such as doctors note, discharge summary, or information about prescription medications, that will be helpful.

Please be informed that our services are not covered by OHIP/health card.

Does Bloom Clinical Care offer direct billing?

Yes we do! Direct billing is available for most insurances, meaning you don't pay out of pocket for anything covered under your plan! Some providers don't allow direct billing, in which case we can provide you with a receipt that you can use to get yourself reimbursed by your insurance provider.

Which insurance providers are you able to bill directly? 

At Bloom Clinical Care, we can directly bill 25+ major insurance providers! At this moment, we can directly bill the following providers:

Alberta Blue Cross, BPA, Canada Life, Canadian Construction Workers Union (CCWU), Chambers of Commerce (Johnston Group), CINUP (Johnston Group), Coughlin & Associates LTD, D.A. Townley, Equitable Life, First Canadian (Johnston Group), Green Shields Canada, Industrial Alliance, Johnston Group, La Capitale/Beneva, LiUNA Local 183, LiUNA Local 506, Maximum Benefit (Johnston Group), Medavie Blue Cross, MÉDIC Construction (Green Shield Canada), People Corporation, RWAM, SSQ Insurance, Telus AdjudiCare, Union Benefits, UW Insurance

Do you accept OHIP/health card?

No. Our services are not covered by OHIP / health card. However, our services are covered by most extended health/benefit plans. In most cases, we may be able to bill your insurance provider directly. For providers that do not offer direct billing, we can provide you with an itemized receipt that can be used to get yourself reimbursed. We strongly encourage you to contact your insurance provider to ensure that they cover services provided by a registered social worker.

I don't have a health card. Can I go for therapy?

Absolutely! We do not ask for a health card. Our services are not covered by OHIP. Please contact us if you need further assistance and we will gladly help.

An individual on the phone describing the services offered.

Our Services

Are you able to provide services in a different language ?

Yes! We can provide services in English, Hindi, Gujarati, and Urdu.

What modalities of treatments does Bloom Clinical Care offer?

We offer different modalities suited to working with individuals and couples. All the modalities used are evidence based. We only work with people 16 years and older.

What types of therapy does Bloom Clinical Care offer?

Every individual is unique and the same issue may present differently with different individuals. Hence, the intervention has to be tailored to your own unique needs. Vikas is experienced in numerous evidence based modalities. Whether to use a particular modality or to use eclectic model, can be mutually decided during the sessions. Vikas believes in providing culturally sensitive, person centered, recovery oriented, and trauma informed services.

Vikas is very knowledgeable with Cognitive Behavioural Therapy (CBT), Family/Marital, Interpersonal, Interventional, Mindfulness-Based Cognitive Therapy (MBCT), Motivational Interviewing, Multicultural, Narrative, Solution Focused Brief Therapy (SFBT), Strength-Based.

Let us help you, help yourself.